Klarna

Bring our boutique to your boudoir.
We want you to be able to tease and please with ease – thats why we offer Klarnas Buy now, Pay Later option. As fuss-free as it sounds, all you have to do is order your tantalising treats.
You’ll have 30 days to try them on for size, return the ones that you don’t want to keep, and only pay for the pieces you love.
Why you’ll love Klarna
  • Try before you buy with 30 days to pay once your order has been shipped
  • No fees, no interest, no catch
  • No account sign-up required – you just have to be over 18 years of age, and have a UK bank account and address
  • Its easy! Only pay for what you like, and return the rest
Step One
Fill your basket with treats and head to checkout
Step Two
If eligible, opt to ‘Pay Later with Klarna’
Step Three
Complete your order, which will be lovingly packaged and shipped
Step Four
Klarna will contact you via email with payment instructions
Everything else you need to know

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 130,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay Later work?

Once your order’s confirmed, you’ll receive an email with payment instructions within two days from Klarna. You’ll then have 30 days to try on your order and only pay when youre happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card at www.klarna.com/uk.

Am I eligible for Pay Later?

To use Pay Later you must be at least 18. Whilst this option is widely promoted, Pay later is subject to your financial circumstances. When choosing Pay Later, our assessment will not affect your credit rating.

How can I increase my chances of being accepted for Pay Later?

Klarna is unique and offers Pay Later based on a number of factors such as the order value, previous order history and item availability.
If you are 18 or over, you can improve your chances of being offered Pay later by ensuring you provide your full name and accurate address details and shipping to your registered billing address.
All orders are assessed individually. Just because you have had Pay Later before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna, you’ll need to provide your mobile phone number and your email address. The mobile number is required in case we need to reach you. All statements will be sent to your email address. It’s very important that you give us the correct details, as otherwise you will not receive the payment information and so will be liable for delayed payment fees.

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Osha By Kadijah run credit searches against you that could impact your credit rating.

What happens if I cancel or return my order?

As soon as Osha By Kadijah have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.

What happens if I don't pay for my order?

Payment is due 30 days after the item is shipped. To help you pay on time, we’ll alert you two days before payment is due – you’ll receive email reminders to pay – and, if very late, well also send you a text or letter, too. If you fail to pay Klarna for your order, your credit score will be affected.

I have been asked to go Klarna's site. Is this correct?

If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Osha By Kadijah . All transactions take place via connections secured with the latest industry standard security protocols.

Can I pay before the due date?

You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.

Have you received my payment?

If you pay by card, Osha By Kadijah will confirm your order right away. If paying by Pay later, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com.

I've received a statement, but I've not yet received my goods

You have 30 days to pay, so you dont need to pay right away. If your due date is near and there is no sign of your goods, please call Osha By Kadijah to check on delivery. You can also contact Klarnas Customer Service so that we can postpone the due date on your payment.

I have asked for a refund. How will I be refunded?

If you have paid for your order with card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

I haven't received an email with my statement/payment information

If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.